UPS Standard Overnight® provides next-business-day delivery by 3 p.m. to most addresses, and by 4:30 p.m. to rural areas. Service days are Monday through Friday.
Available to and from all 50 states, but not all areas of Alaska and Hawaii.
Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us/.
*Disclaimer: If you place your order on Friday, you will not see your products until tuesday. Unfortunately, that's the way FedEx works.
UPS 2Day® delivers in 2 business days by 4:30 p.m. to most areas, and by 7 p.m. to residences.
Service days are Monday through Friday. Available to and from all 50 states.
Delivery to some rural areas of Alaska and postal codes in Hawaii in 3 business days. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us/.
If you're shipping to another country, you will automatically be placed in this shipping category.
|Ground Shipping (Canada only)|
|0.0 lb - 100.0 lb||$20.00|
|International Shipping - Ground (10-14 days)|
|0.0 lb - 25.0 lb||$25.00|
|International Shipping (6-10 days)|
|0.0 lb - 20.0 lb||$35.00|
|International Shipping (3-5 days)|
|0.0 lb - 10.0 lb||$50.00|
|International Shipping (FedEx overnight)|
|0.0 lb - 25.0 lb||
If you receive an item you are not completely satisfied with, please email us firstname.lastname@example.org any time day or night, or call us 10AM-7PM CT Monday - Friday.
Our team is happy to help answer any questions you may have regarding your return via email or phone. We'll do what we can to take care of you. But keep in mind that all custom orders are non-refundable because that product was created to the customer's design specifications. All custom products created by AOKO are considered creative artworks and customer satisfaction with the work is a matter of personal taste and therefore is not a reasonable consideration for custom product returns or refunds.
Any return, refund or replacement of off shelf AOKO branded products have 30 days to return from the time of purchase. AOKO does not provide shipping or compensate for shipping of returns. All refunds will be determined after the product has been returned to
Attn: Refund Request
2850 N. Pulaski Rd
Chicago, IL 60641
If product is damaged upon inspection no return can be honored as it cannot be restocked. 20% Restocking fee applies on items that are in good condition.
All returns of sourced manufactured third party products are honored by the manufacturer of that product and not AOKO.