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FAQs

How Long Do Orders Take?

Orders typically take 7-10 business days to produce. During holiday season, expect longer lead times. 

What if I Don't Like My Custom Product?

Unfortunately, you’ll have to like it, because we do not take back customized products.

What is the AOKO Creative Challenge?

Artists are asked to submit designs for products and invite their friends and family to vote for their design. The design with the most votes will win and be our featured design of that month. The artist will also receive a product with their design, a percentage of sales on the design, and a cash prize. 

How Do I Participate in Creative Challenges?

This is our first challenge and we are currently accepting designs through email, we will only post designs on our website that match the theme of the challenge (#winter) and are not completely inappropriate.